Privacy Policy
TESTRON GROUP is one of the leading manufacturers and suppliers of Industrial and testing equipment worldwide. Being an innovative industrial company for engineering equipment, we owe our technological leadership status to focus on application-oriented solutions.
TESTRON TRADING L.L.C. (“TESTRON GROUP”, “we”, “us”, “our”) respects the privacy of our Users (“you”, “your”, “yours”, “Users”). Please read on to learn what information we collect from you and how we use that information. By using or accessing www.testrongroup.com (the “Service”), you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
What information does Testron Group collect?
We collect various types of personal information from our Users. Personal information refers to information by which you can be identified. We may use this information to, among other things, personalize and improve our services, allow our users to register as a member, contact Users, fulfill your order requests for products, analyze how Users use the Service, or as otherwise indicated in this Privacy policy. We may share certain types of Personal Information with third parties like our courier partner for instance. We collect the following types of information:
A. Personal Information
We receive and store any information you knowingly provide us. We collect Personal Information such as your name, email address, mobile phone number, and shipping address. We may also collect your shopping behavior and preferences, and maintain a record of the purchases and transactions you make on our site.
B. Computer Data
Computer Data is defined as information that does not identify a specific User. As is true for most websites, we automatically receive and record information on our server log files from your browser including your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), URLs that refer visitors to the website, operating system, general geographic location, date and time stamp, and cookie information.
A “cookie” is a small text file stored on a User’s computer or another Internet-connected device that contains information about the User. We use cookies to save you time while browsing and shopping on Testron Group and help us better understand shopping behavior, with the purpose of providing a customized shopping experience. Cookies also tell us which pages on our website people have visited and by how many people. Testron Group treats information collected by cookies and third-party website analytics tools as Non-Personal information.
C. How do we use your information?
We may collect, use, disclose and/or process your information for one or more of the following purposes:
- to create your user account, allow you to register as a member, and manage and/or administer your use of and/or access to our website and services;
- to verify your identity and conduct any background checks or screening activities;
- to fulfil your orders and transactions, carry out your instructions, and manage, operate and provide our services;
- to communicate with you (through voice call, text message, electronic mail, postal mail, or other means) for any service, product, or account-related issues, to administer and/or manage your relationship with us or your use of our services, and to respond to your inquiries;
- to enforce our terms and conditions, or any applicable agreements;
- to analyze how you use our services (including through the conduct of research and development activities such as data analytics, audits, surveys, and/or profiling), to provide a more individualized and efficient user experience;
- to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
- to provide you with marketing and promotional information and materials relating to current or future products and/or services (including, without limitation, products and/or services of merchants and third parties with whom Testron Group may collaborate);
- to maintain and administer software updates and/or other updates and support;
- to protect personal safety and the rights, property, or safety of others, and to respond to or comply with any applicable law, governmental or regulatory requirements, or with any orders of courts or government agencies;
- to audit our services in order to improve our performance;
- to prevent or investigate any actual or suspected violations of our terms of use, unlawful activity, or other wrongful conduct which in our reasonable judgment may be detrimental to our company or other users;
- to store, host, and/or back up your personal data;
- other purposes which we will notify you of at the time we obtain your consent.
D. What choices do we have?
You can always opt not to disclose information to us. Please take note, however, that we require some information for you to engage in some activities and access certain features on the website. We will send you emails related to your transaction (“Transactional Emails”). You cannot opt-out of Transactional Emails. We will also send you emails in conjunction with our products and promotional offers (“Promotional Emails”). You can opt out of Promotional Emails by clicking on the Unsubscribe button contained in the email or sending an email to info@testrongroup.com.
E. How long do we retain your information?
We only retain Personal Information and Computer Data for as long as the retention is required for the original purposes of collection, the purposes described in this Privacy Policy, and for our business and legal purposes. Generally, we do not retain Personal Information and Computer Data after the original purposes of the collection have ceased to be applicable unless otherwise required by law or other mandatory directions by a court or government authorities, or for purposes of legal proceedings or other similar proceedings or investigations.
